AGB
Last updated: December 24, 2025
Welcome to Canineando.
These Terms of Service (“Terms”) govern your access to and use of our website and services, including any purchases made through our store (the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to use our products or Services for any illegal or unauthorized purpose, nor to violate any laws in your jurisdiction.
2. Products and Services
We make every effort to display our products accurately. However, we do not guarantee that product descriptions, images, or other content are error-free.
All products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time without notice.
3. Pricing and Payments
Prices are listed in the currency shown at checkout and may change without notice.
We reserve the right to correct pricing errors even after an order has been placed.
Payment must be received before an order is processed. Payments are handled securely by third-party payment providers.
4. Shipping and Delivery
We offer free insured shipping on all orders.
Orders are processed within 24–72 hours.
Estimated delivery times typically range between 7–15 business days, depending on the destination.
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or other factors beyond our control.
5. Returns and Refunds
Our return and refund policy is outlined in our Refund & Return Policy, which forms part of these Terms.
Returns must be requested within 30 days of receiving your order and approved before being sent back.
Refunds are issued to the original payment method once the return is inspected and approved.
6. Cancellations
Orders can only be canceled before they are processed. Once an order has been shipped, it cannot be canceled and must follow the return process.
7. Intellectual Property
All content on this website, including text, images, logos, videos, and design elements, is the property of Canineando or its licensors and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or exploit any content without our prior written permission.
8. User Content
If you submit reviews, comments, or other content, you grant us the right to use, reproduce, and display such content for marketing or promotional purposes.
You agree that your content will not violate any third-party rights or applicable laws.
9. Disclaimer of Warranties
Our products and Services are provided “as is” and “as available.”
We do not guarantee that the Services will be uninterrupted, secure, or error-free.
To the maximum extent permitted by law, we disclaim all warranties, express or implied.
10. Limitation of Liability
To the maximum extent permitted by law, Canineando shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or Services.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless Canineando from any claims, damages, or expenses arising from your misuse of the Services or violation of these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Spain, without regard to conflict of law principles.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this website. Continued use of the Services constitutes acceptance of the updated Terms.
14. Contact Information
If you have any questions about these Terms, please contact us at:
📧 canineandog@gmail.com
📍 Calahonda, Málaga, 29649, Spain